B2B Marketing Automation
Built for Long Sales Cycles
Long B2B buying journeys require consistent nurturing, lead qualification, and alignment between marketing and sales. Account Engagement is
a B2B marketing automation platform handling prospect engagement, lead scoring, and CRM handoffs
so sales teams focus on opportunities most likely to convert.
Salesforce Track Record
What is Salesforce Marketing Cloud Account Engagement?
Marketing Cloud Account Engagement, formerly Pardot, is Salesforce’s B2B marketing automation platform for organisations with longer sales cycles and
multiple decision-makers. It helps marketing nurture prospects over time, qualify leads through scoring and grading, and gives sales
complete visibility into prospect engagement before outreach.
Six services across
the full Account Engagement implementation
Lead Nurturing Campaign Setup
- Engagement Studio nurture tracks based on prospect behaviour
- Industry and persona-specific nurture journeys
- Time-based triggers aligned to your sales cycle
- Journey performance reporting with conversion insights
Lead Scoring and Grading
- Positive scoring for high-intent prospect activities
- Score decay rules for inactive prospects
- ICP-based grading using company and prospect attributes
- MQL threshold configuration aligned with sales
Salesforce CRM Integration
Connect Account Engagement to Salesforce CRM, unifying data, history, and lead status.
- Bidirectional synchronisation of leads, contacts, and opportunities
- Prospect engagement history visible within Salesforce
- Automated MQL handoff with CRM tasks and notifications
- Field mapping for consistent data across both platforms
Form & Landing Page Configuration
Capture prospect information through forms and landing pages that automatically trigger nurturing, scoring, and CRM updates.
- Connected forms and form handlers for lead capture
- Progressive profiling across multiple interactions
- Automatic enrollment into relevant nurture programmes
- Branded landing pages with A/B testing support
Email Campaign Configuration
- Dynamic audience segmentation using score, grade, and behaviour
- Personalised content based on prospect attributes
- A/B testing for subject lines and email content
- Email reporting linked to lead scoring and campaign performance
Reporting and ROI Tracking
- Pipeline influence reporting linked to CRM opportunities
- Multi-touch attribution model configuration
- Campaign ROI dashboards for pipeline and revenue
- Lead lifecycle reporting from prospect to closed-won
From buyer journey mapping to
live nurture programmes in four phases
Buyer Journey Mapping and Scoring Workshop - Phase 01
Platform Configuration and CRM Integration - Phase 02
We configure scoring and grading models, Engagement Studio nurture programmes, forms, landing pages, email templates, and the bidirectional integration between Account Engagement and Sales Cloud to support automated lead management.
Campaign Build, Content Loading, and Testing - Phase 03
We build nurture programmes, configure email campaigns, upload marketing content, and test the complete automation flow from prospect entry through scoring, qualification, CRM synchronisation, and marketing-qualified lead handoff.
Go-Live and Ongoing Programme Optimisation - Phase 04
Three B2B marketing problems Account Engagement resolves

THE PROBLEM
Lead Nurturing for Long Sales Cycles

HOW ACCOUNT ENGAGEMENT HELPS
Automated Nurture by Buying Stage

THE PROBLEM
Sales and Marketing Lead Alignment

HOW ACCOUNT ENGAGEMENT HELPS
Score and Grade Filters Before Every Handoff

THE PROBLEM
Campaign ROI Measurement

HOW ACCOUNT ENGAGEMENT HELPS
CRM Revenue Influence Reporting
Frequently Asked Questions
Account Engagement (formerly Pardot) is Salesforce’s B2B marketing automation platform. It helps organisations nurture prospects, score engagement, qualify leads, and align marketing with sales throughout longer buying cycles.
Account Engagement is built for B2B lead nurturing and sales handoff, while Marketing Cloud focuses on high-volume, cross-channel B2C customer engagement and personalised marketing campaigns.
TechnoRUCS configures lead nurturing journeys, scoring and grading models, CRM integration, forms, landing pages, email campaigns, and reporting to align marketing activity with sales outcomes.
Most Account Engagement implementations take 6 to 10 weeks, depending on buyer journeys, CRM integration, campaign complexity, and reporting requirements.
Ready to align your marketing and sales on a shared qualification standard?